Privacy
Last updated 26 August 2026
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A courier's location
The app records a courier's position only between the moment he accepts a delivery and the moment that delivery is closed — delivered, failed, cancelled or dropped. It is not recorded when he is idle, off shift, or signed out.
This runs while the app is in the background because a courier keeps his phone in his pocket while riding. Android shows a permanent notification for the whole time it is running, and stopping that notification stops the recording.
The position is shown to the restaurant waiting for that specific delivery and to the operator. It is never shown to other couriers, never sold, and never shared with advertisers. Position history is deleted after 30 days.
Separately, while a courier is on shift his phone tells our server every 50 seconds that it is still reachable, so that work is not offered to a phone that cannot answer.